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Privacy Policy

At GotoBots, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email, payment details, etc.
  • Usage Data: Device information, log data, IP addresses, pages visited, etc.
  • Trading Data: Exchange account details, trade history, strategy settings.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send alerts
  • Improve user experience and analytics
  • Communicate updates, offers and support

3. Date Sharing

We do not sell your personal information. We may share your information:

  • With service providers for payment, hosting, analytics, etc.
  • To comply with legal obligations
  • To protect our rights and users

4. Exchange API Key Storage

API keys are stored securely using encryption protocols. Only necessary parts are accessed for bot execution. You may delete or update keys at any time.

5. Cookies and Tracking Technologies

We use cookies and similar tools for site functionalities, user experience and analytics. You can control cookie settings in your browser.

6. Date Retention

We retain data as long as your account is active or as required for legal or operational purposes. You can request data deletion by contacting us.

7. Security Measures

We implement reasonable technical and administrative security measures, including 2FA, audit logs and encrypted data storage.

8. Your Rights

Depending on your jurisdiction, you may have the rights to:

  • Access or correct your personal data
  • Request deletion of your data
  • Opt-out of marketing communications

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. International Transfers

If you are accessing our services from outside UAE, you agree to the transfer and processing of your data in UAE.

11. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page and your continued use of the services indicates your acceptance.

12. Contact Us

Questions about our privacy policy can be sent to info@gotobots.ai.